Manage Frequently Asked Questions
Edit, add, or reorder customer questions displayed on the public help center and landing page.
| Order | Category | Question | Answer Preview | Actions |
|---|---|---|---|---|
| #1 | In-Store Pay | How do I pay at an offline store using Nayak Consulting? | Simply walk into any partner store, ask the cashier for their 4-digit Counter PIN (or check the PIN displayed on the counter), enter it in the Nayak Consulting WebApp, verify your bill amount, and pay seamlessly via UPI, card, or net banking. | |
| #2 | Rewards & Wealth | What is the value of 1 NayakPro Reward Point? | 1 Reward Point is strictly equal to ₹1.00 INR. There are no gimmicks or confusing point conversion ratios. | |
| #3 | Rewards & Wealth | How do my reward points turn into Mutual Funds? | Once your available balance reaches 1,000 points, you can request an instant redemption. Through our SEBI-registered partner Wealthy.in, your points can be channeled into diversified equity mutual fund SIPs, liquid funds, or Digital Gold. | |
| #4 | In-Store Pay | Is there any extra fee or convenience charge for paying bills? | Zero! Customers pay exactly what is printed on their retail store bill. The platform convenience fee is 100% FREE for consumers. | |
| #5 | Online Shopping | How do I earn cashback from online stores? | Visit the "Stores" section in our app, select "Online Brands", tap on any brand (e.g. Flipkart, Myntra, Tata Cliq), and complete your purchase. Once confirmed by the merchant, your cashback points are automatically credited to your wallet. | |
| #6 | Merchant Partners | How can a retail store join Nayak Consulting as a merchant partner? | Retailers can register their store in under 2 minutes through the Store Partner Onboarding page. Once submitted with basic store and bank details, our team verifies and activates your store with a dedicated 4-digit Counter PIN. |